Personally selected with your business in mind...Our responsibility for boosting our customers’ sales is never taken lightly, and it is with this in mind that we travel to factories and showrooms internationally to source new products that offer a point of difference.
When selecting the new season’s range we ensure wherever possible our buying criteria are met. The qualities we are looking for above all, from potential suppliers are:
Authenticity- to ensure colour, form and characteristics correctly replicate those of the natural flower or growing habit of a tree.
Quality of construction - we ensure that each item is superbly manufactured, and the materials used are of impeccable quality.
Value for money- will our retailers and designers get a good deal from us?
Market trends- do they compliment the current interior, colour and fashion trends?
Living conditions of the manufacturing workers- after all, these are the true craftspeople who manually make all of the flowers.
You are an important part of the decision making process...
We stay in regular contact with our customers due to the fact we truly value your comments and welcome your feedback. We enjoy hearing about your projects and how the product is going to be used. So when you complete a project or arrangement and love the results, please don’t hesitate to send us your photos and or merchandising ideas that have worked for you!
It is all this information, along with our own research of local and overseas trends that enables us to identify, source and supply a range which will boost your sales and enhance the living and working environment
Total Solution...We have a complete warehouse and distribution facility that allows us to import large quantities of product and distribute locally or internationally.
Orders can be placed easily by shopping on line, email, phone or fax depending on your preference and delivered to your business within a number of days.
A critical part of this process involves ensuring your product arrives to you in a quality state. We have a number of packing initiatives in place to maintain product quality through transportation and guarantee it arrives ready for display.
Let us show you how we support you along the way…
Keeping in touch…Getting to know your business is important to us. We have a committed team of sales consultants “on the road” who regularly call on customers to take your orders, as well as present you with samples that showcase new product releases. This genuine customer care is reinforced by an efficient Sales, Support and Dispatch team at head office who ensure your order is released as efficiently as possible.
This also gives you an opportunity to ask your sales consultant questions about merchandising and promotions, or simply to ascertain which products will work best for you. Each month we publish a newsletter to keep in touch and offer you marketing and merchandising ideas, book reviews, market trends and general news.